User Management

Manage sub-user accounts, including creating, editing, authorizing, resetting passwords, and deleting users.

Note

These operations cannot be performed on the currently logged-in user.

Create a Sub-user

Create a sub-user for the current customer.

1. Basic Information

   Fill in the user’s basic information, including account, nickname, login password, and user time zone.

   Email is optional. Concurrent Login allows the sub-user to be logged in on multiple devices simultaneously.

   

2. Menu & Function Permissions

   Configure the on/off access and granular menu/function permissions of platform modules such as Internet of Things (IoT), Customer Management System (CMS), Fleet, Monitor for the sub-user.

   

3. Customer Permissions

   Configure the subordinate customers that the sub-user can manage. The sub-user can only view authorized customers.

   

4. Device Permissions

   Configure the devices that the sub-user can manage. The sub-user can only view authorized devices.

   

   1. When using partial authorization, you can filter and authorize devices for the sub-user by labels.

      

5. Completion

   After creation you can copy the account information or share it via email.

   

Edit Sub-user Information

You can edit a sub-user’s nickname, email, time zone, and concurrent login settings.

Sub-user Permission Settings

The operations are the same as the authorization functions during creation.

Delete Sub-user

Deleted sub-users will be moved to the recycle bin, where you can choose to permanently delete or restore them.

Reset Sub-user Password

If a sub-user forgets their login password, you can use this function to set a new one for them.