Customer Management System (CMS)
Our Customer Management System (CMS) is centered on fine-grained device management and user permission control, while our Internet of Things (IoT) platform focuses on in-depth device data analysis and visual reporting.
You can access the system by entering the provided Server Access Address or Auto-login Address into your browser’s address bar.
On the account/password login page, you can select your preferred language.
Auto-login Page, to enable auto-login, you first need to configure the SSO link in SSO Configuration.
Customer
Section titled “Customer”Refers to the sales target, primarily a company.
Distributor
Section titled “Distributor”A type of customer that acts as a reseller, having multiple sub-users and subordinate customers.
graph TD
A["ABC Trading Co. (Distributor)"]
subgraph "Internal Users"
B["Mr. A (Administrator)"]
C["Engineer B (Sub-user/Employee)"]
D["Salesperson C (Sub-user/Employee)"]
end
subgraph "Subordinate Customers"
E["Store A (Customer)"]
F["Store B (Customer)"]
end
A -- "includes" --> B
A -- "includes" --> C
A -- "includes" --> D
A -- "manages" --> E
A -- "manages" --> F
Enterprise
Section titled “Enterprise”A type of customer that is a company, having multiple sub-users.
graph TD
X["XYZ Tech Inc. (Enterprise)"]
subgraph "Internal Users"
Y["Mr. A (Administrator)"]
B["Engineer B (Sub-user/Employee)"]
C["Salesperson C (Sub-user/Employee)"]
end
X -- "includes" --> Y
X -- "includes" --> B
X -- "includes" --> C
Administrator
Section titled “Administrator”The administrator of a customer account.
Sub-user
Section titled “Sub-user”Other general users of a customer account.