Media Sync

When the device is connected to Wi-Fi, historical playback cannot be viewed using MCTool

1. Check that the device’s network connection is working properly: dial-up successful and signal strength greater than 19

   

2. Check that the device’s TF/SD card is functioning correctly

   1. Disk status is normal

      

   2. Insert the memory card into a computer and use Disk Utility to check its status

3. Ensure the device is in ACC ON mode; if it is in ACC OFF mode, you will only be able to view the footage recorded whilst the engine was switched off

4. The capacity of the memory card determines the recording duration; older footage will be overwritten

When connected to the device’s Wi-Fi, there is no audio when viewing historical recordings via MCTool

1. For devices with a built-in camera channel, check the device’s audio recording switch.

   

2. MDVR series devices require an external camera to support audio recording.

3. You can use platform commands or SMS commands to check or change the audio setting; for details, please refer to relevant-commands