Device Management

Manage devices for the currently logged-in account, including searching, creating, selling, exporting, sending commands, updating device information, binding licenses, managing labels, and deleting unactivated devices.

By default, the page displays the device list for the current customer. You can also choose to view the devices of subordinate customers. The total number of devices for the current customer and the total number including subordinate customers are displayed next to the customer name.

Tracker Device

The model, 15-digit IMEI, and device name are required.

The phone number, bound license, remarks, labels, and device icon are optional. The owning customer defaults to the selected customer.

DashCam Device

The model, 12-digit IMEI, device name, number of channels, superior’s permission to view video (allowed by default), and time zone are required.

The channel names, phone number, bound license, remarks, labels, and device icon are optional. The owning customer defaults to the selected customer.

Superior’s Permission to View Video

Users can grant superiors permission to view the live and historical video of subordinate customers’ devices.

Edit Device Information

Basic Information

You can edit the basic information of a device. The functionality is similar to creating a device.

Device Time Zone

Caution

• Typically, the platform time zone and the device time zone should be consistent.
• Not setting the device time zone may lead to incorrect location times, failure to upload AI alert files, historical videos, tracks, etc.

Get Device Time Zone

You can retrieve the device’s time zone and synchronize it with the platform.

Set Device Time Zone

You can set the device’s time zone, synchronizing the platform’s time zone to the device.

Tip

The device time zone function varies slightly for different models. For ST devices, setting the time zone requires additional actions (like restarting the device) to take effect.

Trip Calculation Rules

You can choose trip calculation rules based on Speed or ACC Status according to your needs.

Speed-Based Trip Calculation

This rule determines the start, progress, and end of a trip based on the device’s speed and stopping time.

Parameter Definitions

Parameter	Default Value	Purpose
Minimum Moving Speed	5 km/h	The minimum speed threshold to distinguish if the device is moving or stationary.
Minimum Stop Duration	300s	The minimum duration to determine if the device is in a stopped state.
Minimum Interval	60s	The time interval for evaluating consecutive GPS points.
Number of GPS Points	3	The number of consecutive GPS points used to calculate the trip status.

Trip Status Determination

Status	Logic
Start	The speed of Number of GPS Points consecutive points within the Minimum Interval is greater than or equal to the Minimum Moving Speed.
Idling	The device speed is less than the Minimum Moving Speed, and this state lasts longer than the Minimum Stop Duration.
End	The speed of Number of GPS Points consecutive points within the Minimum Interval is less than the Minimum Moving Speed.

ACC-Based Trip Calculation

This rule primarily determines the trip based on the vehicle’s ACC ignition and flameout status.

Parameter Definitions

Parameter	Default Value	Purpose
Minimum Moving Speed	5 km/h	Used to distinguish between moving and idling when the ACC is on.
Minimum Stop Duration	300s	The minimum duration to determine if the vehicle is stopped while the ACC is on.

Trip Status Determination

Status	Logic
Start	ACC status is ON (ignition).
Idling	ACC status is ON, but the device speed is less than the Minimum Moving Speed, and this state lasts longer than the Minimum Stop Duration.
End	ACC status is OFF (flameout).

Device Sensors

Different device models support different sensors (voltage fuel sensor, float fuel sensor, temperature/humidity probe, load, tilt angle). You can configure the device’s sensors.

License

You can view usage details and filter licenses by status (valid or invalid).

Tip

The Administrator can centrally manage all licenses in the Customer Management System (CMS) via License Management.

Data Traffic

Traffic Control

You can set a daily data traffic limit for the device. Once exceeded, high-traffic operations like live streaming, video uploads, and intercom will be disabled.

You can temporarily ignore the traffic limit for 1 hour.

This setting can be synchronized to other devices.

Historical Traffic

You can view traffic usage over a period by selecting the last seven days, the last 30 days, or a specific date range.

You can also filter traffic usage by type: intercom, historical files, live streaming, alert files, business files, and others (scheduled tasks, manual snapshots, face recognition).

Daylight Saving Time

You can set the daylight saving time for the device.

This setting can be synchronized to specified devices or devices of the same model.

I/O Ports

Tip

Administrators can create I/O naming templates in Platform Management - I/O Naming Templates. Applying a template lets you quickly replace existing I/O port names in bulk.

You can customize the names of the device’s I/O ports. A device can have up to 8 I/O ports.

Bulk Edit Device Information

This feature allows you to update information for multiple devices at once by uploading a completed Excel configuration file, simplifying the management process.

1. Download Template

   Click the Download Template button to get the Excel file for bulk updates.

   

2. Edit Information

   Fill in the necessary information, such as IMEI, and any other information you need to change.

   For Trip Calculation Rules, if you need to make changes, select either Speed-Based or ACC-Based and fill in the corresponding threshold values; otherwise, leave them blank.

3. Upload File

   Upload the edited template file to the platform.

4. View Results

   After the upload is complete, the system will process the update request and display the operation records and results of the bulk update in the table below.

Delete Device

Only unactivated devices can be deleted.

When a device is deleted, any bound licenses are automatically unbound.

Deleted devices can be re-imported into the system.

Sell Device

You can sell devices from the current customer or subordinate customers to other customers.

If a device has a license bound to it, the system will notify you during the sale, and you can choose whether to sell the license along with it.

1. Select Devices to Sell

   

2. Select the Target Customer

   

3. Confirm the Sale

   

Export Device Information

You can export device information. After the export is complete, you can download the device information report from the Download Center.

Device License Binding

This feature allows you to bind licenses to multiple devices in bulk.

Tip

To ensure a high success rate, it is recommended to perform bulk operations on devices of the same model. The applicability of a License is restricted by the model type; if the device model does not match the License, the binding will fail.

The administrator can view the applicable model range for a License Number on the license management page.

1. Select Devices to Bind

   After starting the bulk binding process, the system will list all devices that are not bound to a license.

   

2. Select Licenses for Binding

   

   1. Search for Suitable Licenses

      After selecting the License type, click Search.

   2. Auto-select Licenses

      The system will automatically check the corresponding number of Licenses from the list based on the number of devices you selected, eliminating the need for manual selection.

      Tip

      To optimize License usage, the list is sorted by available days in ascending order by default.

3. View Binding Results

   After completing the binding operation, the system will display the results.

   If any bindings fail, the system will clearly list the failed devices and the reasons. You can click the Continue button to return to the first step and re-select devices.

   

Label Management

Labels are an effective tool for managing and organizing a large number of devices. You can create labels, group devices, and grant bulk permissions to sub-users based on labels.

Create a New Label

1. Create a New Label

   In the label management interface, click the Add button to create a new device label. You can create separate labels for different types or groups of devices based on your business needs.

   

2. Associate Devices with a Label

   After creating a label, you can associate devices with it for group management.

   

   1. Select a label and click the Devices button.

   2. In the pop-up window, click Add to associate new devices, or delete/clear existing associations.

3. Authorize Users for a Label

   You can authorize sub-users for a label, allowing them to access and manage all devices under that label.

   

   1. Select a label and click the Authorize Users button.

   2. In the pop-up window, click Add to authorize new sub-users for the label, or delete/clear existing authorizations.

Delete Label

Deleting a label will unbind all associated devices and all authorized users.