Overview

Our Customer Management System (CMS) is centered on fine-grained device management and user permission control, while our Internet of Things (IoT) platform focuses on in-depth device data analysis and visual reporting.

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Overview

Customer Management System (CMS)

You can access the system by entering the provided Server Access Address into your browser’s address bar.

You can select your preferred language on the login page.

Roles

Customer

Refers to the sales target, primarily a company.

Distributor

A type of customer that acts as a reseller, having multiple sub-users and subordinate customers.

graph TD
    A["ABC Trading Co. (Distributor)"]

    subgraph "Internal Users"
        B["Mr. A (Administrator)"]
        C["Engineer B (Sub-user/Employee)"]
        D["Salesperson C (Sub-user/Employee)"]
    end

    subgraph "Subordinate Customers"
        E["Store A (Customer)"]
        F["Store B (Customer)"]
    end

    A -- "includes" --> B
    A -- "includes" --> C
    A -- "includes" --> D

    A -- "manages" --> E
    A -- "manages" --> F

Enterprise

A type of customer that is a company, having multiple sub-users.

graph TD
    X["XYZ Tech Inc. (Enterprise)"]

    subgraph "Internal Users"
        Y["Mr. A (Administrator)"]
        B["Engineer B (Sub-user/Employee)"]
        C["Salesperson C (Sub-user/Employee)"]
    end

    X -- "includes" --> Y
    X -- "includes" --> B
    X -- "includes" --> C

Administrator

The administrator of a customer account.

Sub-user

Other general users of a customer account.

Key Features

Customer Management Manage customers in the platform.

User Management Manage sub-users for the current customer.

Device Management Manage devices in the platform.

Device Sensors Manage device sensors.

Personal Center Manage personal information and settings.

License Management Manage device licenses.

Other Functions Change time zone, switch themes, help center.